To launch a course, please follow these steps (as a note, our courses are best taken on a computer, but they are also compatible with mobile devices):

  1. Once you have created an account and have purchased or enrolled in a free course, click on the course title:

    Click course title

    Alternatively, you can select the 'My Courses' link on the main navigation menu. Select 'In Progress', then click on the course name on the dropdown:

    My Courses link

  2. On the next page, click the first module (shown with a blue link). Some courses will have multiple modules to complete. It is advisable to launch and complete them in order.

    Launch module

    The course will launch in a new, pop-up window:

    Launch module

    If you encounter a message that says 'It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again', please note that you will need to disable your browser's pop-up blockers. To do so, click the lock icon here in your browser's address bar, just to the left of the address:

    Pop up blocker lock icon

    Ensure that the 'Pop-ups and redirects' option is toggled to 'Allowed':

    Allow pop-ups and redirects

    Once done, you will see a message prompting you to reload the page. Click on 'Reload'.

    Course background page

    The course should then launch automatically. If it doesn't, click the blue course link once again to launch it.

    Kindly note, you will need to keep the course background page open while you complete the course. This way, the system will sync your progress when you exit so that you may pick back up at a later time if needed.

    Course background page

    If you need to exit the course, click the 'Exit Course' link in the upper right corner.

    Exit button

    You will see a message indicating that you may now leave the page. Close the page using the close button within your browser window.
    Close course

If you have any difficulty, contact support via WhatsApp at +501 662-1140 or via email at