A Guide to Empathy at Work


Foster connection in the workplace with this comprehensive guide on empathy.

Belize dollar ($) - BZD
  • Belize dollar ($) - BZD

Empathy—the ability to understand and share other people’s emotions—is critical in the workplace. Customers want to feel appreciated for their business and acknowledged when they have a problem. Employees want to feel valued and for their coworkers and managers to notice when they’re happy or in distress.

In this course, you’ll first learn what empathy is and why it’s an essential business skill. Then, you’ll uncover how to communicate with empathy and overcome roadblocks. Finally, you’ll work on strategies to help you build empathy.

lessons  6 Lessons
duration  1.5 Hrs
delivery mode  Online / Self-Paced
  Certificate Available
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